AmCham Macedonia Fall 2014 (Issue 43) | Page 18

ANALYSIS BREAKDOWN In-House Agency PROS Familiarity with the business Diversity of available talents Industry experience Social media expertise Quick access to company materials & news Up-to-date with latest innovations You know your company culture best Ability to create diversified content Greater budget control Access to specialized technology and tools Network of relevant contacts & influencers Flexible working hours CONS Limited technical capabilities Need constant input from you Limited working hours Limited availability Social media learning curve Learning curve to get to know your business Limited content variety Possible conflicts-of-interest The Benefits of Synergy Given that in both situations there are pros and cons, a combination of the two options is generally considered to be the best option toward creating a winning social media strategy that will inspire customer engagement and an optimal return on investment. One or two employees can’t possibly have the knowledge and experience of an agency that lives and breathes digital and social media; and no agency can execute a good social media strategy for your business without your constant involvement. Companies should start by assessing their internal capabilities and limitations, then look for an agency that is compatible with their needs and long term goals, works transparently and is ready to supplement their inhouse efforts to enhance customer relationships. Sliding Scale Proposed for Legally Mandated Fines In response to criticism that severe misdemeanor fines were partially to blame for the failure of local startups and discouraging new investments by local business people, the Macedonian Government recently proposed changes to Misdemeanor Law that would change the way fines would be levied. Though the proposed Law entered Parliament in July, a vote has yet to take place on this potentially beneficial measure. According to proposed changes, business fines would be adjusted according to the following formula: 10-70% of mandated fine depending on previous year’s annual revenue + 5-20% of mandated fine depending on the # of employees + 10% of the mandated fine if not the company’s first offense = Amount of fine to be levied This means that if the legally-mandated fine for a misdemeanor is €5.000, a first-time offender company with 9 or fewer employees and <€8000 annual revenue would pay just €750; while a company with previous infractions, annual revenues of >2 EUR million and more than 250 employees would pay the full €5.000. 18 Emerging Macedonia Fall 2014 Issue 43