A GLOBAL COMPANY WITH DIVERSE OPTIONS
There are a lot of ways you can move up as you get more experience – the sky ’ s the limit .
COX COMMUNICATIONS is looking for motivated people ready to start a successful career . You probably know Cox Communications for its TV , internet and digital phone services . But you may not know about its many career opportunities . Cox Communications is part of a global company with subsidiaries , including print and broadcast media and an auto sector that counts Autotrader and Kelley Blue Book among its brands .
In our area , Cox Communications employs about 300 people . Many of them started their careers in sales at one of the company ’ s Solution Stores or as an installation technician .
Luz Chavez manages a local Cox Solution Store , but she started as a sales associate more than seven years ago . “ I knew I could move up if I was willing to work and set goals ,” she says . “ I moved up to assistant store manager before being put in charge of my own store .” Part of her job now is helping other employees advance .
“ Our front line representatives are the face of the company ,” she explains . “ Working in sales is a lot of interacting with the customer , taking time to listen and helping solve their problem .” It ’ s not always an easy task . “ You need to have an outgoing personality , a passion to help people and be courteous and professional .”
Cox Communications has about 150 sales positions in Northwest Arkansas – but they ’ re not all inside a store . “ We have people who do direct sales visiting people at their homes . Other team members work directly with businesses , and we have some people who work at other retail locations besides our Solution Stores ,” Chavez says .
Besides providing excellent customer service , sales team members also need to be comfortable with technology . “ Being familiar with computer programs like Excel , or understanding basic coding concepts , could give you an edge ,” says Chavez . “ We will train you and make sure you have all the skills you need to be successful .”
For Chavez , success means continuing to grow her career at Cox Communications . “ My goal is to be a regional manager , and right now the company is paying for me to finish my degree . I love what I do , and I recommend working for Cox to all my friends and family .”
Brandon Widows also built a successful career after joining the company as a residential field technician , where he installed video and data services in people ’ s homes .” He ’ s now the supply chain supervisor , in charge of more than $ 4 million dollars worth of parts , materials and equipment for our region .
“ There are a lot of opportunities for technicians ,” he explains . “ We have about 90 on staff . Most start as residential field technicians , and there are a lot of ways you can move up as you get more experience – the sky ’ s the limit .”
Those opportunities include becoming a field network technician . Those team members are responsible for maintaining all the cable lines in the field . You could also be promoted to a business technician , who does installation for commercial customers . Other areas include IT or construction . To work in that division , you ’ d need experience with computer-aided drafting programs .
“ You don ’ t need experience to get started as a technician – we offer on-the-job training ,” Widows says . “ This could be a good fit for you if you like to be active and not stuck inside all day and are interested in technology .”
A career at Cox Communications comes with great benefits including paid time off , a retirement savings plan and competitive pay . You may earn more if you speak another language like Spanish or Marshallese . For current career opportunities , visit www . cox . com and search careers .
SPRINGDALE CHAMBER OF COMMERCE | 55