AIM Magazine 2016 | Page 89

“ We care about our appearance ,” Patterson added . “ We take pride in it .”
“ People are not going to let just anyone into their homes ,” Ross said . “ Allied workers need to communicate and present a higher standard .”
The company tries to get as much customer feedback as it can .“ We have some customers ask for a certain employee ,” Ross said . “ It ’ s about building relationships with our customers .”
The technology in the business is also becoming more high-tech , Ross said . There are different energy standards than there were just a few years ago .
“ We have more energy efficient water heaters , and we are seeing a lot of tankless water heaters on the commercial side ,” Ross said . “ We use iPads for dispatching calls . We might have to use leak locators responding to those desperation calls .”
With a growing company , Allied hires people who fit what it needs .
“ We want someone who is willing to learn ,” Patterson said .
“ We want someone not scared to work and not scared to mess up ,” Ross added .
The ability to run equipment used in excavations would also help .
Prospective employees can fill out an application online at www . alliedplumbingnwa . com .
Benefits at Allied include a 401 ( k ) retirement savings program , paid timeoff , vacation , holidays and health , life , dental and vision insurance .
The job leads to the feeling of pride and satisfaction with completed projects , Jarnagan said .
“ It ’ s cool that after everything is done you know what plumbing is in the floor ,” Jarnagan said . “ You helped put it in .”
“ We don ’ t have a lot of turnover ,” Patterson said . “ We do need to add some apprentices .”
The low unemployment rate in the area leaves the company with a shortage of quality applicants .
“ It ’ s not something that is unusual ,” Patterson said . “ It ’ s ongoing all over Northwest Arkansas .”
An applicant would need math skills and the ability to read blueprints and take measurements .
87