AIM Magazine 2016 | Page 18

You can join a company that offers steady work with many opportunities to advance .
“ We are a stable , strong corporation that is going to be here ,” said Tanya Hammock , Senior Human Resources Manager at Cintas . “ You can ’ t outsource what we do .”
Cintas provides uniforms , entrance mats and other items to companies all over the country .
The Springdale location serves Northwest Arkansas and small portions of Oklahoma and Missouri .
“ We provide a service that the companies need ,” Hammock said . “ It has to come from somewhere , why not from us .”
Osvaldo “ Oz ” Figueroa , works as a Service Sales Representative . He runs a route , taking clean supplies to customers and picking up the dirty ones .
“ I get to interact with my customer ,” Figueroa said . “ I deliver and pick up uniforms and mats . Part of my job is also to increase daily sales .”
Figueroa started as a loader and unloader in the Springdale plant . He pulled out dirty laundry , sorted it , and then loaded the truck with the next day ’ s delivery . The dirty laundry would be processed , cleaned , sorted and mended , if needed .
After six months , Figueroa was promoted to an assistant service rep
16 and then to a full representative .
“ I love my job ,” Figueroa said . “ I get to drive around , be outside and meet people .”
“ The service sales representatives are the face of Cintas to our customers ,” Hammock said .
“ Judgment of the company is based on the service person ,” Hammock said . “ Customers need to like them , and like talking to them .”
Figueroa likes to work with the customers , living up to their expectations . “ I want to stick with it and become a manager ,” he said .
The company has 123 employees in the plant .
Of those , 40 are on the service team , and 65 are in the production facility . The remaining employees are office and sales staff . Starting pay for loaders and unloaders is $ 13.30 per hour with service rep jobs starting at $ 16 an hour .
“ We try to maintain our growth and promote from within ,” Hammock said . “ We have a wide variety of positions . We have places wherever you would would want to go with your career .”