“Since Lake Pointe already services clients across the nation, and dNj was already well established in the B&B industry, we capitalized on good synergies,” says Larry. “Our partnership with dNj means we hold a wealth of product knowledge and service expertise. As industry veterans we can help innkeepers achieve their objectives at their property.”
Together the combined know-how of dNj and Lake Pointe’s products, and services will help strengthen your individual brand by providing personalized items to give to your guests as gifts, resell in your gift shop, or enhance the atmosphere of your inn. dNj and Lake Pointe currently provide assistance to more than 300 inns in the continental United States, Alaska, Hawaii, and Puerto Rico.
There are hundreds of customizable products your guests will enjoy during their stay with you, or cherish long after they leave. Of the wide selection available, highlights include: glassware, mugs and pens; napkins, coasters, brochures, business cards and stationary; custom bamboo cutting boards engraved with your favorite recipe; acrylic trays; robes, polo shirts, T-shirts, fleece vests; toiletries; and signage.
Lake Pointe has expanded its first-rate specialty service capabilities in its 7,500 sq.ft. facility to include in-house embroidery and laser engraving, customized and personalized to client needs. In-house graphic and design services ensure accuracy and quality control.
Lake Pointe’s wide range of services include online stores and fulfillment programs, marketing, research, multi-media solutions, purchasing, order entry and invoicing. With Lake Pointe’s steady expansion year over year, a new fulfillment program and a new website for innkeepers (www.innkeepergiftshop.com) launching this month, Lake Pointe is forecasting close to 20% growth for 2017.
Ordering with Lake Pointe is convenient and easy. “Outstanding customer service is our culture,” says Larry. “Every step of our process focuses on creating convenient, cost-effective, and customer friendly experiences for our clients.”
Backed by their active involvement in industry groups, including the Association of Independent Hospitality Professionals (AIHP), Select Registry, and state and regional innkeeper associations, Lake Pointe has the expertise to understand innkeepers and appreciate industry challenges.
At Lake Pointe, their mission is to provide high quality products and exceptional service that exceeds expectations. Let their dedication to new product research, wide product selection, innovative ideas and commitment to enhanced personalized service, give you the competitive advantage.
Lake Pointe Creative Marketing and
dNj Specialties
Customer Service
800-706-0870
1996 Highway 75
Blountville, TN
Chief Operating Officer Brantley Burris