What are the Interim Innkeepers responsibilities? This is one of the most important items to be discussed. Prior to asking for a quote, you should have clear, concise and complete information regarding your expectations, and these expectations should be conveyed to the Interim Innkeepers. Duties range from simply taking care of your guests to taking care of pets and doing yard work. The more detailed you are with what you want done in your absence; the less chance there is of misunderstandings and disappointments.
What are you willing to pay? Rates vary depending on many variables. Length of stay, responsibilities, and average daily rates and occupancy are things that go into the consideration of the rate. Having a clear idea of what you will expect of the Interim Innkeeper will be helpful in determining what you are willing to pay. Speak with other owners in your area to see what they pay for an Interim Innkeeper.
How do I find the person that is right for my property? You can seek the help of a professional interim innkeeping service or use references from fellow innkeepers in the industry. Due diligence is important in making the right hiring choice where both parties are concerned. Ask for references and make sure you check them. Are they certified or have they previously owned a B&B? Taking the time to do the research will increase the likelihood of a successful match!
Checklist when hiring an Interim Innkeeper:
A written agreement - Whenever you use an Interim Innkeeper, clear, concise and complete information regarding the job responsibilities should be outlined in an agreement. Also, this agreement should contain the start date, end date and length of the assignment; the agreed upon rate with information on deposit and final payment; travel arrangements and payment if applicable; a cancellation policy; and should be signed by both the Innkeeper and the Interim Innkeeper. A well-written agreement leaves very little room for misunderstandings.
Operations Manual - Because your property is unique, it is helpful to have an operations manual prepared for the Interim Innkeeper. Some Interim Innkeepers will send a checklist for you to complete prior to their arrival.
While gathering and documenting this information can be time consuming, it is extremely valuable to create a seamless transition. It also comes in handy to pass on to new owners if/when you decide to sell your Inn.
Training Day - Set aside a day for you and the Interim Innkeeper to go over the information you have given them. Depending on their proximity, this day can be some time before you leave or the day before you leave.
This time is valuable and may be a paid training or not, depending on your agreement.
Communication - Be in communication with the Interim Innkeeper. After the agreement is signed, check in periodically before the assignment. After the assignment is complete, set aside a time for you both to "debrief"
regarding the assignment.
As an Innkeeper, you are very well aware of the demands that this type of business places on you. Sometimes all it takes is time to recharge yourself by getting away for a day or two without the phones and the guests.
Call on a qualified Interim Innkeeper today so that you can have peace of mind tomorrow!
"
How do I find the person that is right for my property?