Agri-Insights Issue 15 | Page 6

MESSAGE TO THE RIGHT AUDIENCE grown by 57%. In the same timeframe, the associate member (non-ag policyholders) to producer member (farmers and ranchers) ratio had shifted greatly, from around 50/50 to more like 70/30 associates to producers. And while Farm Bureau’s audience had changed significantly, their member publication hadn’t at all. “We had used our Ag Leader newsletter for more than 20 years to communicate with our members, but with the changes in our membership, it wasn’t the right approach anymore,” VanderWal adds. “If you live in town and work in a non-ag career, are you going to read a publication called Ag Leader that’s filled with agriculture policy updates? Not likely.” MATCHING THE MESSAGE TO THE AUDIENCE Farm Bureau enlisted the help of VistaComm to pull together ideas for how to proceed. A design upgrade was the first order of business for this black-and-white, text-heavy publication. But even though the before-and-after was one of the most dramatic design upgrades you’ll find, the project would have been unsuccessful had the work stopped there. Communication with purpose would not be achieved until the right audience got the right content. South Dakota Farm Bureau® communicates with a purpose By Kristin Brekke Vandersnick, VistaComm® Journalist T o achieve communication with a purpose, let’s start at the very beginning with the letter A. You need to consider your audience. Seems simple enough, right? But missing the mark on this all-important step can have dire consequences for the effectiveness o