African project:
iiNet Call Centre
Designed for leading business
process outsourcing provider
Merchants, the new iiNet contact
centre is located in a former
industrial building and heritage
site, the landmark Rex Trueform
building in Salt River, Cape Town.
The existing building was built in
1948 for Rex Trueform, once the
largest clothing manufacturer in
Southern Africa, and sustained a
vibrant community.
W
hen the factory
closed down as a
result of economic
pressures faced by
the textile industry,
the surro [