African Design Magazine August 2015 | Page 75

” Feature: Retail design Cycle your way Another example proves that ownermanaged companies suffering from online retail’s growing market share show new self-confidence and invest in digital enhancement of their stationary business. Rose Bike Store is another winner in the `Store of the Year 2015´ competition. The founder family started 30 years ago with a shop and mail order business, which still makes up 80% of their turnover. Their USP from the beginning was to offer the opportunity of customizing the bike design. Today, their credo is that the customer does not think in sales channels but is interested in a continuous shopping, or user experience, which they are consistently and successfully implementing in the store. This includes state-of-the-art digital interactive solutions such as huge screen visualizations of tailor-made bicycle configurations. The 300m2 Munich showroom concept that exhibits just 25 out of 180 models, also offers a lot space for events and test rides, which makes the store visit a great experience. 75