Africa Water, Sanitation & Hygiene May-June 2016 Vol. 11 No.3 | Page 31

Sanitation While local support can go hand in hand with attaining scale (as it does in Bangladesh, where BRAC supports rural WASH), the observation that “in five of the seven case studies, local government capacity was found to be insufficient to lead CLTS activities” does not inspire confidence for the era of the SDGs. Issues across demand, supply and the enabling environment stand in the way of scale and sustained progress. So what does this mean? Observation 2: One size does not fit all There is not one approach that works best in all situations. The reasons why people behave a certain way vary, and the approaches used to change behavior should be based on an understanding of those reasons. The results mentioned above demonstrate this to some degree, and the Learning Series report supports this also: “CLTS was widely perceived as being universally applicable … even though outcomes varied depending on community characteristics. Rather than viewing it as a comprehensive solution … CLTS should be considered as one component of a sanitation strategy.” While few people will argue with the fact that one size does not fit all, too often governments or implementers act as if one approach actually should fit all situations, sometimes going so far as prescribing its use through national policy. Research from other countries and other organizations shows similar variations based on context, ranging from UNICEF in Mali reporting very positive CLTS outcomes (in terms of access, use and even stunting of children), to IPA in Bangladesh reporting mediocre results from CLTS (or sanitation marketing) alone, but much better results from CLTS combined with a subsidy. Recent research in India shows enduring issues with the use of sanitation facilities, and mixed results in terms of an increase in coverage. Observation 3: Many countries are unprepared for scale The CLTS Learning Series includes a comparative analysis of CLTS implementation in seven countries in Africa and Asia. Results support my opening observation: very few (if any) projects are planned with scale in mind, and many rely on an international organization to develop local capacity, support implementation, monitor results, etc. First, a project that aims to change behavior should be designed on the basis of knowledge about those drivers in the local context. Government offices or organizations supporting sanitation activities at the local level are likely to be important sources of information in the project design phase. Also, comparing trends in sanitation access and use prior to and after an intervention can provide important information about the additive effect of the intervention, making it easier to judge the value for money provided by the selected approach. Finally, flexible, guiding sanitation policies are likely to be more appropriate than fixed prescriptive policies. A national sanitation policy requiring that programs identify and address constraints on the demand and supply side would leave more room for effective program design than a national policy requiring the use of CLTS, for example, or a national policy prescribing the use of subsidies for toilet construction. Government investment in effective knowledge exchange and outcome monitoring are likely to be more useful in supporting the design of effective programs than prescriptions about specific approaches used throughout the country. I would argue that no WASH practitioner reading this should be surprised by my observations. Acting on them is conceptually simple, even if it may be harder in practice. About the author Jan Willem Rosenboom is a senior program officer in the Water, Sanitation and Hygiene Strategy for the Bill & Melinda Gates Foundation, based in Seattle. He is a public health engineer who has been fascinated by water and sanitation for many (many) years. At the foundation, he manages a substantial grant portfolio including investments in market research and market making, policy development, business model development, scaled sanitation service delivery and low-cost sanitation product development. Africa Water, Sanitation & Hygiene • May - June 2016 29