AFC Wild Card Game Day Newsletter 10 Jan 7th Bills_Digital - Page 9

For additional information, including lot locations, call (904) 630-3100 or visit JTA’s website. (http://www.jtafl a.com/ schedules/gameday-xpress/) clutch no larger than 4”x 6.5”. TICKET OFFICE The game day ticket offi ce located between Gates 2 and 3 in the North end zone will open at 10:00 a.m. on game day. Get your mobile ticket ready! Be prepared on game day by downloading the offi cial Jaguars app and clicking on “Manage Tickets.” For detailed instructions, visit www.jaguars.com/mytickets. To expedite your stadium entry on game day, please make sure to have your game ticket barcode ready to scan before arriving. Email confi rmations will not be accepted. You must have your mobile ticket pulled up on your phone with the barcode prior to entering the stadium gate lines. SAFETY AND SECURITY Help your game day go smoothly by being prepared! Be sure to review our updated prohibited items list. For a complete directory of EverBank Field policies and information, please view our Fan Guide at jaguars.com/fanguide or ask for a copy at any Guest Services Booth. NFL BAG POLICY LEAVE YOUR BAG AT HOME! To provide a safer environment for the public and signifi cantly expedite fan entry into EverBank Field, NFL policy limits the size and type of bags that may be brought into the stadium. The Jaguars strongly encourage fans to not bring any type of bags. Fans are allowed to carry a clear bag up to 12”x6”x12” or a small hand Any medically necessary items must be pre-approved by the Jaguars. Please call (904) 633-2000 (option 1) or myExperience@jaguars.com to be considered for approval. All items will be subject to proper inspection at entry gate. For more information on the Jaguars bag policy, please visit www.jaguars.com/ allclear. BE PREPARED - REVIEW OUR PROHIBITED ITEMS Don’t get turned away at the stadium gates. Before arriving on Sunday, make sure to review our full prohibited items list at www.jaguars.com/fanguide. GUEST SERVICES Need assistance on game day? The guest services team is here to help. To ask a question or seek assistance with a problem or issue: • Locate your nearest usher, security guard, police offi cer or guest services team member. • Visit any of the guest services booths located on the main concourse outside sections 223, 244 a nd 202; in the upper concourses outside sections 410 and 436; and in the US Assure Clubs on the ground level and immediately outside of the elevator on the lower and upper levels. • Text “ASSIST” followed by the location and a brief description of the issue to 58154. Texting