Adviser Fall 2018 Vol 1 - Page 4

Greetings Do You Have the Capacity to Lead Change and Serve People? According to Stephen Hawking, “Intelligence is the ability to adapt to change.” Clearly, change is a constant. Everyone expects and plans for changing conditions. However, change is coming faster and from more directions than ever before. It isn’t enough to intuitively adapt to change; it’s more about deciding to lead, as opposed to reacting. “The entrepreneur always searches for change, responds to it and exploits it as an opportunity.” This quote by business strategist Peter Drucker really speaks to the mindset of proactive change and to the success many LeadingAge New York members are having in today’s turbulent environment. Workforce is a challenge that has been reported as a priority from all parts of the aging care and services field. Finding qualified staff affects almost all parts of their workforce, from dining to nursing, and from transportation to finance. But while finding staff is a challenge, retaining staff is the driver affecting quality and the bottom line. While finding solutions to the workforce challenges are vital, other cataclysmic changes are also in the works. From new payment models, new quality measures and new reporting requirements to changing consumer demographics and a shift to lower cost models of care, members are literally inundated with change and opportunity. Adapt or lead? This issue of LeadingAge New York Adviser highlights some emerging models resulting from the many changes at work within the system. They are the stories of taking advantage of opportunity and leading change yet, with an unyielding non-profit commitment to mission, these member stories truly start with serving people. For specific information about the stories in this issue or to discuss future Adviser ideas, contact Kristen Myers at kmyers@leadingageny.org. James W. Clyne Jr. President and CEO 3 Adviser a publication of LeadingAge New York | Fall 2018