Adviser Fall 2018 Vol 1 - Page 18

ArchCare Workforce Training Serves Industry and a Higher Calling 17 TODAY in healthcare, competitors are collaborating in ways that would have been unthinkable just a few years ago as they adapt to new payment models that encourage providers to work together to manage costs and drive better care outcomes for the populations and communities they serve. To ArchCare, this competitive cooperation is more than just a way for providers to forge economies of scale and bring their strategic and financial interests into alignment along the continuum of care. For the non-profit continuing care system of the Archdiocese of New York, it’s an opportunity to bring its resources and experience to an industry-wide problem: the critical shortage of trained and qualified long-term care workers to meet the ever-increasing demand for long-term care in New York State. Earlier this year, the New York State Department of Health (DOH) awarded ArchCare a three-year grant to deliver a broad curriculum of training programs focused on enhancing the skills and employment and advancement opportunities of long-term care workers in New York City, Long Island and the Hudson Valley. The grant is part of DOH’s Managed Long Term Care Workforce Investment Program, a $185 million statewide initiative to attract and train healthcare workers. Over the longer term, the investment in developing more highly skilled workers focused on keeping people healthier and preventing avoidable hospitalizations will pay off in lower care costs for Medicare and other payers and higher reimbursements for providers. ArchCare has invested heavily in recent years to establish a comprehensive professional development platform for its more than 4,000 Care Members as it evolved from a provider of traditional nursing home care into a diverse system of home, community-based and institutional care. To many people, offering up these training capabilities to help workers from other home care agencies and health plans succeed may seem suspicious. ArchCare sees it differently. “Sharing our professional development systems and experience is not only about helping our industry adapt to new payment models and a changing landscape,” said Scott LaRue, ArchCare’s president and chief executive officer. “Our higher calling as a Catholic ministry is to respond to the needs of society where we can serve best. Doing everything we can to ensure that all members of our communities have access to the highest quality care to us is a privilege and our responsibility.” ArchCare’s initial course offerings as a state- designated Workforce Investment Organization (WIO) include training in person-centered care, health literacy, fall prevention, skin and wound care management, non-violent Adviser a publication of LeadingAge New York | Fall 2018