Advertising Standards Bureau Review of Operations 2016 2016 Review of operations_WEB - Page 75

How do people complain? The number of people choosing to lodge their complaints through the online system in 2016 continued to reflect the community’s preference for online accessibility, with 93.91 per cent of submissions made via ASB’s online complaints system. Postal submissions accounted for 6.09 per cent. In 2016 no complaints were received by fax. Review of Operations 2016 0.00% Fax (ظ)A(̸Ĕ)=(