Advertising Standards Bureau Review of Operations 2015 | Page 89

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 - unlikely interpretation 35 49 51 50 73 87 - consistently dismissed issue 18 15 16 29 36 60 - not of concern to broad community CONSISTENTLY DISMISSED COMPLAINTS (No.) * 22 20 9 12 17 22 - incorrect about content 3 5 4 13 26 13 - images of food 0 1 6 5 3 4 - food / beverage logos 0 0 1 1 0 3 - consistently dismissed language 12 10 14 17 13 2 - multicultural community 2 5 0 10 6 2 - product name 0 8 1 0 0 1 - consistently dismissed - MLA 0 0 0 33 0 0 90 113 102 170 174 194 TOTAL * Statistics not separately captured prior to 2010 MEDIA ATTRACTING COMPLAINT (%) TV 84.81% 85.81% 75.10% 68.59% 59.83% 62.25% 44.16% 65.47% 62.10% 77.72% 71.86% Pay TV 0.25% 0.18% 0.44% 1.46% 5.61% 2.42% 1.95% 2.90% 3.46% 4.09% 5.15% Internet 0.00% 0.25% 1.13% 1.13% 2.58% 7.55% 5.57% 7.84% 5.45% 2.08% 3.67% Radio 2.11% 4.10% 2.36% 2.77% 3.12% 1.66% 3.24% 4.09% 3.57% 1.80% 3.23% 9.69% 26.35% 4.80% 9.59% 5.32% 3.12% Billboard *** Transport 0.45% 1.73% 1.62% 3.64% 2.46% 0.76% 3.67% 1.49% 3.50% 2.32% 2.70% Other 0.00% 0.00% 0.00% 0.40% 0.15% 0.00% 0.00% 0.06% 0.72% 0.99% 2.63% 1.99% 7.43% 1.88% 2.13% 2.22% 2.43% - - 2.59% 1.91% 1.58% 1.99% Poster *** Internet - Social Media Print 4.76% 3.85% 4.08% 4.73% 1.92% 3.56% 4.86% 4.94% 4.54% 0.94% 1.46% Outdoor 6.67% 3.67% 12.80% 16.48% 23.92% 8.40% 1.67% 1.38% 1.55% 0.54% 1.02% Mail 0.00% 0.00% 0.00% 0.00% 0.29% 1.28% 0.91% 1.16% 0.69% 0.07% 0.44% Cinema 0.60% 0.42% 2.46% 0.80% 0.11% 0.43% 0.19% 1.41% 0.79% 0.33% 0.31% Multiple Media TOTAL 0.35% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% *** Statistics not separately captured prior to 2010. Information on this category aggregated in “Outdoor” category prior to 2010. Review of Operations 2015 CONSUMER CODE SOCIAL MED INDEPENDEN TRANSPORT BRIDGIN STANDARDS PEOPL INDUSTRY TRAININ GOVERNMENT ACCOUNTABILIT LIAISING INTEGRITY CINEM COOPERATING BILLBOARDS ASSOCIATIN CONSUMERS ADAPTABLE EDUCATORS SOCIAL MED UNITING REPORTS CONSUMERS COMMUNICATIN DETERMINATION TRANSPORT EDUCATORS CODE ACCOUNTABILITY RESEARCH INTERNET RELIABL SELF-REGULATE RESPONSIVE MEMBERS TELEVISIO 87 ADVERTISERS POSTERS COMMUNITY DETERMINATION OUTDOO MERGING BILLBOARDS TRANSPARENCY RADIO COMPLAINT PARTNERIN