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T H E
A C U T A J O U R N A L
By 2020 , the higher-education space will start to look very different as new technologies , including VR and AI , become more commonplace and challenges with connected , secure endpoints are solved . The larger goal is to provide the best possible educational environment for students and faculty and to create environments where students can learn without limits .
Neal Tilley & Renee Patton
Welcome to the ACUTA Journal !
We hope you find our digital format convenient and enjoyable , the content interesting and useful . We welcome your comments at any time .
To share a story with our audience , please contact Pat Scott , ACUTA communications director , at 859-721-1659 or pscott @ acuta . org .
The next three issues of our Journal will focus on the following topics : Spring / Summer : Providing Telephony on Today ’ s Terms Fall : The Business Side of IT / Telecom Winter : Student Services : Meeting Needs and Expectations
Publisher ACUTA 152 W . Zandale Drive , Suite 200 Lexington , KY 40503-2486
859-278-3338 general office 859-278-3268 fax
Interim Executive Director Lisa Thornton , CMP
Editor-in-Chief Pat Scott , Director , Communications pscott @ acuta . org
Contributing Editors Curt Harler James S . Cross , PhD
Advertising Sales Drilon Gojani , Manager , Business Development
Submissions Policy The ACUTA Journal welcomes submissions of editorial material . We reserve the right to reject submissions or to edit for grammar , length , and clarity . Send all materials or letter of inquiry to Pat Scott , Editor-in-Chief . Author ’ s guidelines are available on request or online at www . acuta . org .
The opinions expressed in this publication are those of the writers and are not necessarily the opinions of their institution or company . ACUTA , as an association , does not express an opinion or endorse products or services .
The ACUTA Journal is published electronically by ACUTA , a nonprofit association for institutions of higher education , represented by communications technology managers and staff .
Contents of this issue of The ACUTA Journal are copyrighted : © 2016 , ACUTA , Lexington , Kentucky .
ISSN 2151-3767
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For more information : www . acuta . org
Membership and Subscriptions Subscriptions are provided as a benefit of membership . The publication is available to nonmembers for $ 80 per year or $ 20 per issue . For information , contact Lori Dodson , Member Services Coordinator , 859 / 721-1658 , or e-mail ldodson @ acuta . org .
ACUTA 2016-2017 Board of Directors
President Arthur Brant , Abilene Christian University
President-Elect Adrienne Esposito , Rutgers University
Secretary / Treasurer Jeanne Jansenius , University of the South
Immediate Past President Michele Morrison , British Columbia Inst . of Tech .
Directors-at-Large Jerry Krawczyk , Pennsylvania State University Jana McDonald , Texas A & M University Chris Megill , The George Washington Univ . Mike Palladino , Univ . of Pennsylvania ( retired ) Ric Simmons , Louisiana State University
Interim Executive Director Lisa Thornton , CMP
Publications / Media Committee Mona Brennan-Coles , Western University , Chair Tom Branam , Utah Valley University Robin Burns , Principia College Giselle Collins , Brit . Columbia Inst . of Technology James S . Cross , PhD , Longwood Univ . ( retired ) Jennifer Hernandez , AVST Doug West , University of Richmond Shane Wilson , Centre College
Ex Officio Arthur Brant , Abilene Christian University Adrienne Esposito , Rutgers University Lisa Thornton , Interim Executive Director Drilon Gojani , Manager , Business Development
Board Liaison Michael Palladino , Univ . of Pennsylvania ( retired )
Staff Liaison Pat Scott , ACUTA Director , Communications
Editorial Review Board Shad Ahmed , University of Rhode Island Matthew K . Arthur , Washington Univ . in St . Louis Mona Breannan-Coles , Western University James S . Cross , PhD , Longwood Univ . ( Retired ) Mike Grunder , Vantage Tech . Consulting Group Paul Hardin , Brigham Young University Ray Horak , The Context Corporation Laura Jarrett , Roseman Univ . of Health Sciences Ron Kovac , PhD , Ball State University Walt Magnussen , PhD , Texas A & M University Dave O ’ Neill , PhD , Comm . Colleges of Spokane Carmine Piscopo , RCDD , Providence College Pat Scott , ACUTA Director , Communications Anthony Tanzi , Wentworth Institute of Technology Patricia Todus , Northwestern University ( Retired )
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6 Winter 2017 ACUTA Journal