by Larry Foster
Predict Your Organization ’ s ICT Future by Making It Happen
Six key influences are affecting the ICT revolution
Every information and communication ( ICT ) manager , especially in higher education , who is reading this article knows that the heritage days of purchasing and managing a PBX system through a 10-to-12 year obsolescence life cycle are now a historical footnote . The multi-faceted changes every telecommunications service and delivery operation is facing today are unprecedented . Never before have ICT managers had to simultaneously strategically plan and execute the combined and comprehensive challenges illustrated in the diagram below .
Figure 1 . Disruptions to ICT Business Services
This extraordinary suite of sea changes encompasses transformations in communication technologies , the convergence of omnipresent digital services , a plethora of government mandates , and implementation offering new consumption-based economic business models . Together these macro trends are contributing to the digital disruptions in the educational experience and are reshaping all aspects of the overall ICT industry . Strategic planning is now an ever-continuous iteration that is no longer isolated to an annual , biannual or triennial planning event .
This article will provide some clarification to the six key influences affecting this ICT revolution . ICT managers will benefit by understanding how these wide-ranging changes may affect your short and long-term strategic planning . ICT managers need to avoid inadvertently concentrating on reacting , sustaining , and surviving and instead leverage this information to establish the right priorities to progressively evolve your ICT business services into a recognized key strategic enabler for your organization with a thriving future and desirable career options . This ICT revolution is
Technology Transformations
Business Transformations
WebRTC with Unified Communication & Collaboration
Cloudification of ICT Services
Internet of Things IoT
FCC 2020 “ All IP Network ” & Net Neutrality
Fifth Generation Mobility 5G
Disruptions to ICT Business Services
CapEX to OpEX Consumptionbased business models
10 Winter 2017 ACUTA Journal