DISTRICT POLICIES
DEFINITION OF RESIDENCY
Not all Glen Ellyn residents are in the Park District
Anyone living within the geographic boundaries
of the Glen Ellyn Park District is considered a
resident.Glen Ellyn Park District residents, via
property taxes, make financial contributions to the
operation of the park system. Non-residents are
charged higher fees for programs than residents to
compensate for property tax disparity.
Residents of Glen Ellyn who are not residents
of the Glen Ellyn Park District or any other park
district may receive all the privileges of belonging
to the Glen Ellyn Park District by paying the
equivalent of Park District taxes annually. This
membership allows for priority registration, pool
passes, and any other services provided to our
residents at the resident rate.
WAIVERS OF LIABILITY
To participate in any Glen Ellyn Park District
program, you must sign a waiver releasing the Park
District of any liability.
REFUNDS, CANCELLATIONS
The Glen Ellyn Park District reserves the right to
cancel, postpone or combine classes, or change
instructors. If insufficient enrollment causes a class
to be canceled, notification will be given and full
tuition refunded. Withdrawls prior to the start of
a class will be assessed a $5.00 service charge.
Refunds for moving, injury/illness, or schedule
changes will be pro-rated according to the date
the request for a refund is made.
COMMITMENT TO QUALITY
To encourage first time participation as well as
repeat participation, the Park District has a refund
policy highlighted by a satisfaction guarantee.
This special refund policy provides us with
timely feedback about dissatisfaction regarding
our services. We can then take prompt action
to improve services. If you are not completely
satisfied, tell us and we will either: invite you to
repeat the class at no charge; allow you a credit
that can be applied to another program; issue you
a full refund.
Our guarantee is based on fulfilling our promise to
deliver the published expectations describing the
particular service you have used. A refund will be
granted if you were dissatisfied with the experience
due to circumstances under the Park District’s
control.
Requests for the above mentioned options must
be made before the midpoint of the program or
within two weeks of a single meeting activity. All
refund requests must be submitted in writing and
returned to the Spring Avenue Recreation Center
or the Main Street Recreation Center. Satisfaction
Guarantee does not apply to trips, special events
with prepaid admissions and tickets, and athletic
programs where equipment has already been
ordered.
FINANCIAL ASSISTANCE
The Glen Ellyn Park District recognizes there are
community residents who may suffer economic
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setbacks that might preclude their participation
in Glen Ellyn Park District programs. Financial
assistance forms are available at the Spring Avenue
and Main Street Recreation Center. All requests
remain confidential. Questions? Contact Kathleen
Esposito at (630) 942-7261.
A referral for additional scholarship assistance is
now available to qualified resident children under
the age of 18 through the Milton Township Youth
Committee’s Family Youth Scholarship Fund.
INSURANCE
The Glen Ellyn Park District does not provide
medical insurance coverage for individuals who
participate in our programs or use our facilities. To
do so would make programs and user fees cost-
prohibitive.
AMERICANS WITH DISABILITIES ACT
The Americans with Disabilities Act (ADA) prohibits
discrimination on the basis of a disability. The
Glen Ellyn Park District will make reasonable
accommodations in recreation programs to enable
participation by an individual with a disability that
meets essential eligibility requirements for that
leisure program and facility.
If you have questions or believe you have been
unfairly discriminated against by the Park District,
please contact Nick Cinquegrani at (630) 942-7257.
Those who use the Telecommunications Device for
the deaf may reach the Park District by calling the
Illinois Relay Line at (800) 526-0844.
NON-DISCRIMINATION STATEMENT
The Glen Ellyn Park District prohibits discrimination
in all its programs and activities on the basis of race,
color, national origin, gender, religion, age, disability,
political beliefs, sexual orientation, marital or family
status.
BEHAVIOR POLICY
Participants are expected to exhibit appropriate
behavior at all times. The following guidelines have
been developed to help make Park District programs
safe and enjoyable for all participants. Additional
rules may be developed for particular programs
and athletic leagues as deemed necessary by staff.
Participants shall:
1. Show respect to all participants and staff, take
direction from staff.
2. Refrain from using abusive or foul language.
3. Refrain from causing bodily harm to self, other
participants or staff.
4. Show respect for equipment, supplies and
facilities.
A positive approach will be used regarding discipline.
Staff will periodically review rules with participants
during the program session. If inappropriate
behavior occurs, prompt resolution will be sought
specific to each individual situation. The Park District
reserves the right to dismiss a participant whose
behavior endangers the safety of himself /herself or
others.
PARENT’S CODE OF ETHICS
• I will encourage good sportsmanship by
demonstrating positive support for players,
coaches, and officials at every game and practice.
• I will place the emotional and physical well-being
of my child ahead of my personal desire to win.
• I will insist that my child play in a safe and healthy
environment.
• I will require that my child’s coach be trained in
the responsibilities of being a youth sports coach.
• I will remember that the game is for youth – not
adults.
• I will do my very best to m