EVENT RECAP: 3RD QUARTER
BREAKFAST SESSION
More and more healthcare providers are adopting a
more retail oriented strategy to meet the demands
of the healthcare consumer. It is with that in mind,
that ACHE- SETC brought in Dan Clarin to be the
guest speaker at the 3rd Quarter Breakfast Session
to shared How to Develop a Successful Healthcare
Retail Strategy.
Clarin's informative presentation covered: creating
market and organizational imperatives to address
consumerism; consumer- centric strategies; three
stages to ensure consumer centeredness; and
solutions to solving healthcare providers problems
using consumer insights.
Calrin began his presentation by explaining that it is
essential for healthcare organizations to pay
attention to consumers, because the advancement
of technology has changed today?s market and
created opportunities that offer- new low- cost
incentives, transparency, and access to information
and varied healthcare options.
Clarin reviewing consumer expectation statistics during his
presentation.
Clarin began by sharing the names of organizations that have successfully developed a consumer- centeric retail
strategy to the approximately 200 guest in attendance.