ACE18 Onsite Program ACE18 Program Digimag | Page 92

PROFESSIONAL PROGRAM
Thursday, June 14, 2018
THU01 
Smart Utilities Getting Smarter by Leveraging
Technology and Data
8:30–11:00 a.m.
Room: Breakers EF
Track: Water Utility Management & Leadership
Moderator: Jeanne Jensen
Smart utilities are using data-driven approaches for the
increasing number of daily business decisions that help them
meet key performance indicators and ultimately improved levels
of service. These more-informed decisions are easier and faster
to make and can assist in developing cause control strategies,
more precise budget forecasts and general business intelligence.
8:30 
Smart Utility—The Future is Now
Michael Karl, Brown and Caldwell, Kevin Stively
9:00 
Building a Utility’s Revenue Base: Practical Approaches to
Sustainable Funding
Robert Little, Woodard & Curran
9:30 
Against All Odds: How to Control Treatment Chemical Prices
James Springer, Greater Cincinnati Water Works, Maria Meyer
10:00 
Communications and Cybersecurity for Intelligent
Water Networks
Robert Daly, EMA, Inc., Mary Messec Smith
10:30 
Data Management and Business Intelligence—A “Big” Data
Driven Road Map for Enterprise Decision Making
Aditya Ramamurthy, Hazen and Sawyer
THU02 
Communicating About “Big-Time” Projects
8:30–11:00 a.m.
Room: Surf EF
Track: Stakeholder Engagement & Communications
Moderator: Sarah Rossetto
Some of the most challenging communications problems for
utilities occur when “big-time” projects cause major disruptions
or cost increases for their customers. This session offers
strategies and tips on how to avoid those angry phone calls.
8:30 
Avoiding Cost Through Conservation
Jeff Biggs, Tucson Water
9:00 
The Art of Getting Yelled At: Constructive Outreach
Done Right
Emily Powell, Sarah Rossetto
88    ACE18 CONFERENCE | AWWA.ORG/ACE
9:30 
How to Train a Contractor: Keeping Community Relations
Consistent on the Front Line
Marci Davis, Jacobs Engineering
10:00 
From Conception to Construction: When the Common Good
Becomes Not in “My” Front Yard
Coby Williams, RAMA Consulting, Maura Maher, Mo Wright
10:30 
Refining Stormwater Rates and Improving
Community Support
Amy Broughton, Stantec, Andrew Burnham, Jennifer Lawson,
Kyle Stevens
THU03 
Corrosion Control and Nitrification Prevention in Small
Distribution Systems
8:30–11:00 a.m.
Room: Mandalay Bay Ballroom B
Track: Small Systems Management & Operations
Moderator: Irfan Gehlen
This session discusses the parameters responsible for biofilm
development, corrosion and quality degradation in small drinking
water distribution systems, as well as the methods to control and
prevent these problems.
8:30 
Corrosion Control Study Methodology and Results from
a Water Utility Serving Both Groundwater and Treated
Surface Water
Benjamin Klayman, Black & Veatch, Emily Tummons, Black &
Veatch, Jim Stockton
9:00 
Addressing Distribution System Water Quality Challenges
Arising from Diversified Water Supplies
Peter D’Adamo, HDR
9:30 
Corrosion Control in a Small Water System with Lead Service
Lines: A Case Study
Darren Lytle, USEPA Technical Assistance Center
10:00 
Overview of Tools to Assess Corrosion
Simoni Triantafyllidou, USEPA
10:30 
Small Systems Nitrate Mitigation Evaluation and Grant
Funding Process
Gary Lynch, CA-NV AWWA Consultant