ACE18 Onsite Program ACE18 Program Digimag | Page 54

PROFESSIONAL PROGRAM
Tuesday, June 12, 2018
TUE01 
Building a Sustainable Workforce
2:00–5:00 p.m.
Room: Mandalay Bay Ballroom A
Track: Water Utility Management & Leadership
Moderator: Donna Mancuso 3:30 
Competitor Utility Case Studies
Shaker Manns, Great Lakes Water Authority
Lynne Chaimowitz, City of Ann Arbor
Don Jensen, City of Highland Park
Michael Oemcke, Onondaga County Water Authority (OCWA)
What can a utility do to develop and sustain an effective
workforce in their organization? Water and wastewater utilities
need workforce strategies to ensure business operations
continue seamlessly. This session will look at the real numbers
behind employee turnover, present insights and tools on
succession planning for foreseen and unexpected events,
motivating and mentoring a multigenerational staff, and the role
of diversity in the workforce. 4:10 
Next Steps—Get Involved
Chad Weikel, American Water Works Association
2:00 
Succession Planning: It’s Easier Than You Think
Margaret Hamner, Starfish Consulting
2:30 
Motivating and Inspiring the Future of the Water Industry
Anni Frid Santos, Tetra Tech, Ashley Bradney
3:00 
The Smart Start: Workforce Gaps in Intelligent
Water Systems
Brianne Nakamura, Water Environment Federation
3:30 
Evolving Our Organizations to Embrace Diverse Thinking
Nicki Pozos, Barney & Worth
4:00 
The Secret of Life Is…
Craig Hannah, Johnson Controls, Inc.
4:30 
Panel Discussion
Reduce Energy Use and Harmful Emissions with Free/
TUE02 
Low-Cost Tools
2:00–5:00 p.m.
Room: Breakers IJ
Track: Innovation & Technology
Moderator: Chad Weikel
Come discover newly developed tools to help your utility lower
energy use and greatly reduce harmful emissions released into
the watershed. This session will include the results from a pilot
competition between water utilities to use PEPSO and LEEM to
reduce energy and harmful emissions. Demonstrations of PEPSO
and LEEM will also be provided. PEPSO is modeling software to
optimize distribution systems by reducing pump energy usage.
LEEM provides predictive and real-time emission intensity data
for mercury, CO2, SO2, NOx, and lead to help utilities shift energy
usage to times when less harmful emissions are generated
and released.
2:00 
Results of the Water Utility Energy Challenge
Carol Miller, Wayne State University
2:30 
Demonstration of LEEM
Stephen Miller, Energy Emissions Intelligence
3:00 
Demonstration of PEPSO
Mohsen Sadatiyan, CDM Smith
50    ACE18 CONFERENCE | AWWA.ORG/ACE
4:20  Technical Roundtable Discussion
Lynne Chaimowitz, City of Ann Arbor
Don Jensen, City of Highland Park
Shaker Manns, Great Lakes Water Authority
Carol Miller, Wayne State University
Stephen Miller, Energy Emissions Intelligence
Michael Oemcke, Onondaga County Water Authority (OCWA)
Mohsen Sadatiyan, CDM Smith
TUE03 
Navigating Numbers and Risk: Helping Your
Customers Understand the Details
2:00–5:00 p.m.
Room: Surf EF
Track: Stakeholder Engagement & Communications
Moderator: Mary Gugliuzza
With the rise of social media and other forms of news
communication, it’s easy for untrue information to spread quickly.
During this session attendees will hear case studies, success
stories and guidance on how to communicate about risk, and how
to successfully navigate a manufactured crisis.
2:00 
Communicating with Customers About Legionella in Building
Plumbing Systems
Mark LeChevallier, Jennifer Clancy, Sheldon Masters,
Samantha Villegas
2:30 
Cyanotoxin Risk Communication Guidance
Karen Raucher, Corona Environmental Consulting, Jason
Gershowitz, Tarrah Henrie
3:00 
An Elevated Concern—Explaining How There’s No Such Thing
as “Zero” to a Worried Mom
Kelley Dearing Smith, Louisville Water Company
3:30 
Navigating the World We Live in Today—Social Media Rumors,
Cyberbullying, and Fake News
Dionna Ebeling, Mount Pleasant Waterworks
4:00 
A “How To” Guide for Communicating About the Introduction
of a New Water Supply
Karen Snyder, Katz & Associates, Inc.
4:30 
Just Because They’re Willing to Drink It Doesn’t Mean You’ve
Reached the Finish Line
Brent Eidison, City of San Diego, Sara Katz