Access All Areas Summer Issue | Page 43

SUMMER | SECTOR FOCUS SPONSORED BY: will still be required. “We all know the annoyance of lack of phone signal, we can be out in the most obscure locations and still expect to be able to contact the outside world (cue frantically waving your phone in the air and cursing). Today’s reality is that we expect instant connections anywhere and anytime. Now try applying this to the event Wi-Fi industry where you have a multitude of customers and exhibitors all expecting a strong instant connection at the same time. Half an hour lack of access can cause a tyrant of abuse over social media and a wave of hysteria from angry exhibitors and of course loss of revenue. #WIFIFAIL. “Looking at some of our previous events 100% of event revenue has gone through our internet connections. We understand what’s at stake, which is why it must be taken seriously.” Lang adds: “DemoGraphics gives us these metrics and indeed far more. DemoGraphics has been developed in-house and uses industry standard facial recognition software but is held together by unique algorithms developed and owned by Pylon One. The events industry is clamouring to know how visitors move around an event/ area/venue, their patterns of behaviour, how and where they engage and whether messages ATTEND2IT.CO.UK had the desired impact.” But does Wi-Fi have to come at such a cost? Hampton says: “There is a common misconception that event Wi-Fi is expensive, it’s not. It’s more that Wi-Fi at home is incredibly cheap. Unfortunately, there are also venues with poor systems that will overcharge. In a lot of cases Wi-Fi is built to the most 43