Access All Areas July/August 2018 | Page 35

JULY/AUGUST | COVER FEATURE Securing events Security is an increasingly complex part of major events, and Russia and Qatar are no exception Michael Roberts, project stadia manager, INTERPOL What are the main threats to Russia 2018? Violence and hooliganism springing out of the Euro 2016 events in Marseille particularly between English and Russians is one priority. Conflicts in the Middle East and counter terrorism also factor, as there’s been a long history of problems. Hooliganism took on a new paradigm in 2016. Individuals were well trained and organised, and very fit. They had mixed martial arts fighting gloves and mouth guards. There was even support shown for the fighters within the Russian government. However, the word from the ground during the event is that the problems came from Argentina and Brazil, with isolated incidents low-level conflicts [as of 3 July 2018]. How do you protect big events? Work together from early stages, and spend time years out doing test exercises and build up into multi stakeholder simulations. These build trust. The response is about understanding what can go wrong. The Boston Marathon attack, for example, had medical intervention pre-planned by the finish line, but a low death to injury count was perhaps down to the staff being prepared. What new threats are emerging? Cyber warfare is an increasing threat now. Prior to Winter Olympics Opening Ceremony, the website received a denial of service attack. Above, left to right: Dutton (right) promoting Rugby League World Cup 2021; Birmingham 2022; Invictus Games’ patron Prince Harry transparent from the beginning, and be reactive when the need arises. Communication is vital as something will always go wrong and you need to work together to fi nd a solution.” Thinking in advance is also critical. Mike Wragg, executive vice president Nielsen Sport says: “When working with, for example, The World Cup or the IOC, you need to work at least two years in advance and think about what the action standards are. Look at what might happen if you get outcomes diff erent to the ones you expected. How will you react? Get the right KPIs involved early on. On the subject of the Toyko 2020 Olympic Games, he adds: “We’ve spent a lot of time in Tokyo and have been working there for 30 years. However, we have learnt as much again in the last two years. Things are changing very fast, so it’s hard to make any assumptions on how it will play out.” A TENDER DILEMMA The all important part of getting involved in a major event comes down to some often frustrating documentation. The 2019 Pan American Games are scheduled to be held from July 26 to August 11, 2019, in Lima, Peru. The tender documents won praise from Major Events International Summit attendees. “The most important aspect is the technical part, we want to encourage those aspects. The tender response time will be two months, and then there’s a clarifi cation process that’s very open,” says Carlos Manuel Lazarte Labarthe, director of operations, Lima 2019 Pan American and Para Pan American Games. Meanwhile, João Saravia, founding partner at Circular Solutions, gives his tips on successful tendering. “In the case of Rio 2016, we had a Portal that communicated tenders years in advance, so we made suppliers’ life much easier. Then focus on the entities that may contract your services, and begin to develop a closer relationship with them, to understand what they will need, when, and how can you participate on their tenders. “Once you’ve discovered which organisation will contract the services you provide, fi nd out who will be the key users to your services inside that organisation. The procurement or purchasing areas do not usually defi ne what needs to be contracted.” “Procurement will contract IT Services that are asked for by the IT area, infrastructure items such as cabins, tents, stands that are needed by the infrastructure area, marketing material for the marketing area, and so on.” Simple then, right? Well, we’ll see. But with some blockbuster major events on the horizon, many of which are occurring in the UK, now might be the time to get in front of the people that matter. 35