Access All Areas July/August 2018 | Page 23

JULY/AUGUST | TRENDING over and considered. “To enable this level of focus we take a holistic approach to design and ensure it seamlessly fi ts into the environment and tier of off er. For instance, the interior colours and wallpaper designs are refl ected in staff uniforms, music is specifi cally chosen to fi t the mood of the room, carpet depth is reviewed, even the ribbon tied around the napkins is a bespoke design.“ Considering the location’s rules is also important to strike the right balance with stakeholder, Gratwick continues. “A tournament of this stature requires meticulous planning. The Queen’s Club is not only the backdrop to the Fever-Tree Championships, it’s a year-round members club and therefore we need to minimise disruption in the build up to the tournament. “We need to consider the club’s members and the residents to ensure deliveries and noise is kept to a minimum, this alone takes signifi cant planning and cooperation from partners and suppliers to achieve.” “Like all of our events we adopt a customer fi rst strategy which starts by gleaning the all- important feedback. “And with 8,000 diff erent needs to meet its imperative we ask our guests what they’d like next year. The Fever-Tree Championships genuinely is 365 days in planning.” Venues too must think from a brand perspective. Rhian Pressley, Royal Horticultural Halls says production companies and agents too often come with briefs without giving the brand away or a brand might approach RHH with their own production company, which the organisation is fl exible with, unlike many other listed buildings. “We send out a detailed information manual prior to the site meeting so they have a good understanding of the possibilities before they get there and CAD plans. “On site we can show them how branding ideas work introducing Ficklestix and Vinyl Impression and their ideas on an iPad. “Branding and decor is pretty Above, left-right: Nick Gratwick; Rhian Pressley; the Fever-Tree Championships much limitless as we can use the entire space from ceiling to fl oor. We also have a section of truss and eight truss motors giving infi nite sound lighting possibilities too. Lamborghini used this to full eff ect at the Urus launch and soon we’re about to suspend a greenhouse from the ceiling for a major luxury brand. The world is your oyster at the Halls, we can do pretty much anything.” Once installed, the ‘engagement factor’ is all down to the intereptation of the brand’s vision. And this is high-pressure territory, says Madeley. “The average attention span is only around eight seconds; sadly that’s even shorter than a goldfi sh. “So we need to captivate the audience within the fi rst 8 seconds - keep it simple, to the point and don’t over complicate the experience. Once they are interested we have 10 minutes before they are off again.” Creativity is key however. “There is a lot on the line for brands and as a clever young man once said – ‘the biggest risk, is not taking any risk’. So it is our job to show our clients how 4D is what 2D used to be.” 23