Accelerate May 2015 - Page 27

Organisational Development therefore, comes an invaluable understanding of your organisation, that allows you flexibility to not only engage and empower your staff, but also to react proactively to risks and opportunities within your area of business. Essentially, it allows you to continuously evolve, which as we’ve already said, is vital to an organisation’s success. And finally... is there a role for technology in this? In short, yes. In the first instance, once you’ve completed your organisational readiness work, software can help embed any change into the working lives of each and every member of staff, aligning them and motivating them to achieve the organisation’s key priority areas. In the second instance, the data technology collects, from every level of the workforce, can be used to establish organisational readiness against key metrics (decided on by leaders and their staff) at any given time. It can therefore be used to coordinate the resources and activity that will help the organisation constantly evolve. But – a health warning! Technology is just that – it’s not a miracle cure, and most importantly, (as we have learnt firsthand) the quality of the data you get out is equal to the quality of the data you put in. Hence, organisational readiness begins its continuous loop. If (continuing with our NHS performance management example) you don’t support your staff to deliver meaningful performance, appraisal and continuous learning conversations, you can’t expect technology to provide you with meaningful data. After all, the data is driven by the honest interactions of your staff who both understand and want to execute the change you are leading. Ray A