AB 203 Unit 8 Assignment Sun Trust Takes Training to the Bank ( Kaplan )
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AB 203 AB203 AB / 203 Unit 8 Assignment Sun Trust Takes Training to the Bank ( Kaplan )
In this Assignment , through the Suntrust Banks business memo , you will engage in developing the following professional competencies :
Written communication Sun Trust Takes Training to the Bank
Read the vignette “ SunTrust Takes Training to the Bank ” at the end of Chapter 7 . Review the information about needs assessment , training methods and measuring the success of training programs in Chapter 7 .
SunTrust Banks , based in Atlanta , operates the eighth-largest U . S . bank . It also has several subsidiaries offering other financial services such as mortgage banking , insurance , and
Investment management . The bank serves customers in Florida , Georgia , Maryland , North
Carolina , South Carolina , Tennessee , Virginia , West Virginia , and the District of Columbia . As the banking industry struggled to recover from the recent financial crisis and recession ( and new regulations ) that followed , SunTrust ’ s management decided that the key to the company ’ s future lay with fully engaging employees in serving customers . That approach is consistent with the company ’ s mission of “ helping people and institutions prosper .”