nominations for management awards. Unlike most businesses, Google figured out how to analyze all that data to come up with a profile of the kind of manager whose team is most successful. The company’s people analytics group (which brings together psychologists, MBAs, and data-mining experts) analyzed 10,000 observations about managers in terms of more than 100 variables, looking for patterns. The initial finding was a surprise to some at a company that had once operated without managers: teams with good managers outperform teams with bad managers. But what makes a good manager? Under the leadership of Google’s HR vice president, Laszlo Bock, the company distilled its findings into a list of the behaviors that get results: 1. Be a good coach. 2. Empower your team. Do not micromanage. 3. Express interest in team members’ success and personal well-being. 4. Don’t be a sissy: Be productive and results-oriented. 5. Be a good communicator, and listen to your team. 6. Help your employees with career development. 7. Have a clear vision and strategy for the team. 8. Have key technical skills so you can help advise the team. Allen, F. E. (2011, March 13). Google Figures Out What Makes a Great Boss - Forbes.