2020 SFPUC Strategic Plan | Page 4

Our Mission, Vision, and Values The SFPUC Strategic Planning Steering Committee revisited and reaffirmed SFPUC’s mission, vision, and values. Our Mission To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care. Our Vision We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness. “Our agency is built on a foundation of shared values. These values are the cornerstone of what drives us every day.” – Tommy T. Moala, Assistant General Manager, Wastewater 3