2020 SFPUC Strategic Plan | Page 13

GOAL: We attract, retain, and develop an effective workforce, reflective and supportive of our communities, that consistently delivers high quality services to stakeholders. OBJECTIVES 1. Develop, coordinate, and communicate a comprehensive, competency-based approach to workforce planning and management across the agency. 2. Ensure job description/classification clarity and alignment across the agency. 3. Position the SFPUC as an employer of choice by making career paths and opportunities visible to our employees, our applicants, and community. 4. Select and develop talent to support our vision for a high performance organization. 5. Develop a common performance management and recognition framework for assessing performance in our organization. 6. Establish data governance and knowledge management processes and technology solutions that are aligned with official policies and best practices to ensure effective workforce planning and utilization. “Our workers are the backbone of our agency and we want to ensure that they are engaged, prepared and ready for the future.” – Cindy Charan, Director of Human Resource Services 12