General Information Community Input Photography The success of any governmental agency can only be accomplished with ongoing conversations and input with the community it serves. The Park District of Highland Park utilizes a number or means to give you, our residents, a voice in your Park District, including: • Long-standing resident volunteer committees headed by Park Board members such as the Athletics and Golf Committees • Ad hoc resident volunteer advisory committees for large special projects such as the Rosewood Beach renovation • Monthly facility open houses held throughout the year at each facility for participants and interested residents to share their thoughts and ideas about our facilities and programming • Adhoc special project open houses for neighborhoods and interested residents to share their thoughts and ideas on projects such as new park playgrounds and other improvements • Customer satisfaction surveys distributed to program and camp participant families on an on-going basis • Attitude and Interest surveys and focus groups conducted throughout the community for special projects The feedback we receive from you in these conversations along with personal conversations, phone calls, and emails we receive each day are invaluable to ensure the Park District of Highland Park continues to meet the needs of our community today and for future generations. Photos and video footage are periodically taken of people participating in District programs and activities. All persons registering for District programs/activities, participants in District events, or using District property thereby agree that any photograph or video taken by the District may be used in District publications, advertising, marketing materials, brochures, event flyers, social media (including Facebook, YouTube, and other social media sites operated by the District), and the District’s website without additional prior notice or permission and without any compensation to you. All photos and videos are property of the District. Sponsored, Recognized & Affiliated Organizations The Park District of Highland Park uses the Integrated Pest Management (IPM) system. By using IPM, we meet our objectives of maximizing cultural, biological and environmental controls while minimizing chemical use. Occasionally, chemical means are necessary. When these are used on Park District grounds, notification is made through posting of signs in the area, as well as contacting residents, by phone or email, listed on our “turf care notification registry.” If you would like to be added to the notification registry, please call the Director of Parks at 847.579.3130. Visit pdhp.org for a listing of the Park District Sponsored, Recognized and Affiliated Organizations. Brochure Delivery The Park District of Highland Park is pleased to provide our residents with seasonal and specialty brochures. We rely on the postal service for the distribution of our brochures in a timely manner. The Park District of Highland Park assumes no responsibility for delivery. The Rainout Line helps you stay up-to-date when adverse weather affects the programs and events that are important to you and lets you choose how you want to be notified. The Rainout Line gives you 4 convenient options: 1 | EMAIL & TEXT ALERTS **Best Option** The best and most immediate way to get notification about the activities/facilities that are important to you. You can manage your activity/facility notification and establish the length of time you want to receive the notifications. 2 | DOWNLOAD THE FREE RAINOUT LINE APP The App allows you to customize the activities/facilities of interest so they will always show up first when you refer to the app in the future. 3 | PDHP.ORG View the status of all available activity and facility categories on the Rainout Line page*. On your desktop, you can hover over or click on the event/program/ facilities/camps to see more detail. On your smart phone, you can click on the event/program/facilities/camps to see more detail. 4 | Rainout Line HOTLINE-Call (847) 579-9008 You have the option to listen to the menu of activity/facility extensions or you can enter a specific extension for automated updates. The extension list is also provided on the Rainout Line page at pdhp.org. Look for these icons on the website & app: Program is a go as planned. Program is cancelled or there has been a change. Ready to get started with the Rainout Line? Go to pdhp.org & click on the Rainout Line logo. The Rainout Line page provides you with step-by-step directions to sign up for email or text alerts, download the it also provides updated status all activities/facilities. 96 app and Park District of the Highland Park list • of 847.831.3810 • pdhp.org Information Requests Information regarding participants enrolled in Park District programs is confidential. For your family’s safety, staff will not release information to anyone who is not on your account. Food Allergy Awareness If your child is allergic to certain foods, call the program supervisor or manager upon confirmation of registration. Pesticide Application Notification Lightning Detection System In an effort to protect patrons from the threat of a lightning strike, the Park District of Highland Park has completed installation of ten Strike Guard lightning detection systems at key locations around the district. Strike Guard is a state-of-the-art solar-powered system with a unique and advanced detection technology that tracks actual lightning strikes and will sound when lightning is within a 10-mile radius. When lightning is detected, the system will sound a 15-second blast that can be heard from 2,400 feet away followed by a continuous strobe light. When this blast is heard or the strobe light is seen, park users and program participants should clear the area and seek immediate shelter. Once the system has detected that dangerous weather has cleared, 3 short blasts will sound signaling to patrons that it is safe to resume outdoor activities. Strike Guard sensors are installed at the following locations: Sunset Valley Golf Club (two sensors installed), Hidden Creek AquaPark, Deer Creek/Larry Fink Memorial Park (two sensors installed), West Ridge Park, Park Avenue Boating Facility, Centennial Ice Arena (two sensors installed), Sunset Woods Park, Recreation Center of Highland Park, Olson Park and Heller Nature Center. The system operates year-round between 7am and 10pm.