2019 Student Handbook - Welcome 44706vc_student_handbook_ebrochure_2019_FULL_2 | Page 16

• Mode of delivery means the way in which the programme is presented and includes distance or contact and full or Part-Time registration. • Personal information means information that can be used alone or linked with other information to identify, find or contact a person. It includes academic and financial information. • Programme means any unit of study for which a student registers at The IIE’s Varsity College and includes, but is not limited to, full qualifications, short courses, courses, a year of study, a module or workshop or tuition support. • Qualification means a qualification registered on the National Qualifications Framework (NQF) for any South African qualification or duly recognised by South African Qualifications Authority (SAQA) or Universities South Africa (USAf) for equivalency on the NQF. • Rules mean our regulations, policies, the Student Code of Conduct, Dispute, Grievance and Disciplinary Policy. • Semester means an academic cycle including a period of study and summative assessment normally one half of an academic year. • Semester start means the date on which a semester is designated as the beginning for the programme concerned on the academic planning calendar for that programme. • Semester end is the date as defined in the student academic calendar. • Student means the person who is registered and studying at The IIE’s Varsity College. • Transfer means to move a student’s academic record and registration from one campus to another within or between brands of The Institute or to change the mode of delivery of the programme being studied. • The Institute means The Independent Institute of Education (Pty) Ltd. PREV. PAGE 16 17 Method A means the upfront payment method where the contract amount is paid in full as a single transaction by the specified date. Each person accepting this contract or submitting an online contract promises and agrees that they are jointly and severally liable to pay the contract amount to The Institute in full on these terms. This means that you are legally responsible together and individually for paying the contract amount. 9.2.2 Each person accepting this contract is liable for the contract amount including under any circumstances in which a signed undertaking by a third party such as a company or any other sponsor has been provided in the required format but not honoured by such a third party. 9.2.3 If we do not receive the full contract amount for the upfront payment (Method A) by the due date, we may change the payment method and you must pay based on the new payment method we will give you. 9.2.4 The contract amount must still be paid in full irrespective of student attendance at any class or engagement with any academic activity or online content. It will not be adjusted, reduced or refunded. 9.2.5 You must complete a “request to transfer” application in the required format (available from the campus or programme administrator) and submit to the person authorised by The Institute if the student wants to be transferred to another campus of The Institute or to change the mode of delivery for instance from distance to contact or full-time to part- time. The student can only be registered at the other campus or in the other mode if their account is up to date at the original campus or in the other mode. 9.2.6 The contract amount may change as a result of any change to campus or mode of delivery or programme and the student will be liable for the contract amount for the new campus, mode of delivery or programme from the point at which the transfer is finalised. An administrative fee may be charged to effect the transfer. 9.2.7 You must follow the stipulated process if the student wants to make any changes to their registration for any programme or part of any programme. 9.2.8 We may cancel this contract and refund you any part of the contract amount already paid, excluding any registration or application fee, and you do not have to pay the rest. We may do this if: (a) The student does not meet the entrance requirements, proof of which will be required; (b) Too few students are enrolled to justify running the programme; or (c) A conditionally registered student has taken all reasonable steps to comply with the conditions, but has still not met them by the specified date. 9.2.9 Any refund in terms of 9.2.8 will exclude an amount for any programme already commenced where the student has already logged on to the relevant learning system attended and/or paid as a registration or application fee and/ or any academic material already supplied. 9.2.10 This contract is cancelled if we or any external provider expels the student following the proper disciplinary process. We will not refund any fees, and you remain responsible for paying the balance of the contract amount in the relevant academic year. 9.2.11 We will not adjust or refund fees if a student is suspended from attending or participating in any programme for any reason, but is not expelled following the disciplinary process (where relevant). You must still pay the full contract amount. 9.2.12 The due dates for payment of fees is as stipulated on the fee schedule annually or on acceptance of this contract for the initial academic year or upon acceptance of the academic registration form in second or subsequent years of study as may be the case. • 9.2.1 Interruption of study means not registering to study at the start of a new academic year. 9.2 Financial • You, your or yours refers to everyone who is party to this contract (including the student) together and individually depending on the circumstances. External provider means a separate independent organisation from The Institute that is responsible for providing or awarding any programme or qualification. It may include any external examining body other than The Independent Institute of Education associated with these modules, programmes or qualifications. It may also include any other party offering academic help, products or services to our students by arrangement with us. • • We, our or us refers to The Institute or The IIE’s Varsity College, or both, depending on the circumstances. Due date means any date in any academic year by which you must pay any part of the contract amount. • • Contract amount means the fees and other charges you must pay for the programme for the relevant academic year, including tuition fees, and any relevant application fee or deposit. (a) In addition to the contract amount, you may be liable for the costs of extra goods and services such as transport, notes, textbooks, stationery, remarking or supplementary fees. (b) The contract amount will change if you change the mode of delivery or campus or qualification on which you are registered. • NEXT PAGE