2019-2020 Finished Catalog | Page 158

HOW TO ORDER You can place orders directly with Lucas Greenhouses by faxing your order to (856)881-2502 or emailing your orders to sales@lucasgreenhouses. com. You can also call in to place your order with a member of our knowledgeable staff at (856)881- 0234. When faxing or emailing, please be sure to include the following information: Shipping Address Phone Number Billing Address Requested Ship Date Contact Name Notate Ship Method (Grower Truck or CPU) We strive to fill every order in its entirety. However, due to the nature of our industry, if the product on order becomes unavailable we will substitute the closest item, unless otherwise noted on your order. Keep in mind that Lucas Greenhouses is a “wholesale only” greenhouse. In order to establish an account with Lucas Greenhouses you must have a state TIN or EO and be one or more of the following: Garden Center or Greenhouse School Organization Landscaper Florist or Flower Shop Church Farm Market Re-Wholesaler YOUNG PL ANT S ORDERS Any Young Plant or Prefinished orders that you would like to place with Lucas must go through the broker network. Check out our website for a complete list of brokers that we work with. All finished sales should be placed directly with Lucas Greenhouses. Loui se ‘79 C U ST OM E R P IC K U P Customer Pick-ups are always welcome at Lucas Greenhouses, and there are no minimums on orders placed for pick-up. With a twenty bay loading dock and fully staffed shipping department, we are prepared to handle vehicles of all sizes. You MUST call your order in before you pick-up. No Exceptions. You may call ahead and setup a time to view the plants, but no orders can be pulled on demand. We request that orders be placed a minimum of 24 hours in advance or by 11am Monday through Thursday the day before you want to pickup. AVA IL A BIL IT Y Every Friday night we release our availability listings for the upcoming week. You can obtain our availability by fax, email or online at www. lucasgreenhouses.com. Our online availability is updated on a daily basis during peak seasons. You can find our current availability log-in at the bottom of our homepage. If you do not have login information yet, you can sign up on our homepage, www.lucasgreenhouses.com. It is highly recommended that the most up-to-date availability is downloaded before placing your order. Our availability can change rapidly during the course of a shipping week. HOU R S Our typical hours of operation are 7:00 AM – 5:00 PM Monday – Friday. All Customer Pickups must be placed at least 24 hours in advance and before 11am the day before pickup. 156 | LUCAS GREENHOUSES