“Effective communications lay the foundation for successful
relationships on both professional and personal levels.
The GCA Business Communication Portfolio will help you to
sharpen your communications skills and enable you to deliver
your messages with clarity, consistency and credibility.”
BUSINESS
COMMUNICATION
The importance of business communications is evident in all aspects of GAC
business – be it amongst our colleagues and customers, within our many services
and most importantly, our overall brand.
Esther Oon-Bybjerg
Group Corporate
Communications Director
Good communication in business is essential for achieving greater performance,
and with developments in our daily communications including texts and social
media, we need to ensure our people are equipped with the relevant skills to be
confident in their daily interactions across the GAC World.
Global English
Programme
(GEP)
English is the language for doing international business. As a global organisation it is essential that our
employees can work with their fellow international colleagues and clients in a unified and professional
manner. The Global English Programme (GEP) is an online training course that will provide you the
opportunity to gain better all-round English communication skills, whether you are new to the language
or wish to refine your existing skills.
GEP will help you to communicate more efficiently across borders and cross-cultural teams, using English
in a business context.
MODE e50
DURATION 52-week Self-paced eLearning
Effective
Business Writing
(EBW)
MODE e20
TARGET Relevant GAC Personnel
CSF5 50 hours
The Effective Business Writing (EBW) course is specifically designed to ensure GAC people understand
the mechanics of creating appropriate, professional written content in a business context. The ultimate
intention is to ensure we, as both individuals and as a company, present ourselves as the hardworking,
knowledgeable, customer focused experts that we are.
This practical course covers grammar, punctuation, style, structure and etiquette to create a well-written
email, before applying proofreading and self-editing techniques.
DURATION 6-week eLearning
TARGET All GAC Personnel
7
CSF5 20 hours