2018 Annual E-Report | Page 3

MESSAGE FROM THE BOARD CHAIR Dear Members, Workforce Solutions of the Coastal Bend (WFSCB) recognizes the value of getting a job, learning a skill and moving towards self-sufficiency and how that translates to the overall success of our regional economy. That positive impact results in a competitive and educated workforce, a growing business community and increased employment. Through the combined efforts of our Chief Elected Officials, Board of Directors, Board Professionals and Service Providers, WFSCB makes every effort to provide world class customer service and strives to make the Coastal Bend a great place to work, do business and live. I wish to extend a sincere thank you to President / CEO Ken TreviƱo for his exceptional leadership. Additionally, a special thank you to our Chief Elected Officials, Board of Directors and incredible staff for their efforts in impacting so many families in the Coastal Bend. As we embark on another year, I am convinced that the best years are still ahead of us. Together, we will meet our challenges and help create a greater Coastal Bend as we invest in our regional economic success through access to                                        . Sincerely, Victor M. Gonzalez, Jr. Board Chair STRATEGIC BOARD GOALS 1 ESTABLISH AND STRENGTHEN PARTNERSHIPS Assess and Leverage Relationships and Identify Gaps Cultivate One-on-One Relationships with Strategic Partners and Businesses Provide A Seamless Information Pipeline between Service Professionals Track Key Community Relationships Expand Organizational Relationships to Support Initiatives Ensure Service Delivery Actively Communicate Services Increase Visibility of Workforce Team in Rural Areas Link Board Professionals with Service Professionals in Rural Areas 3 INCREASE WORKFORCE AWARENESS EFFECTIVELY/EFFICIENTLY TARGET RURAL AREA SERVICES Gain Visibility for Workforce Activities Educate Key Workforce Audiences on Outreach Tools and Collaterals Leverage Resources to Maximize Value Provide High-Quality, Skills-based Training to Meet Employer Needs Identify Job Seekers Requiring Additional Services and Support to Obtain Employment 5 EXPLORE NEW REVENUE OPPORTUNITIES 7 EXPAND INNOVATIVE SERVICES TO BUSINESS 4 Diversify New Income Sources Leverage Existing Funding Minimize Organizational Bureaucracy Demonstrate Professional Quality System-Wide Ensure Efficient and Effective Use of Resources Strengthen Relationship with Appointed Board REFINE BOARD CULTURE 2 2 IMPROVE INTERNAL EFFICIENCIES Increase Awareness of Professional Resources Engage Appointed Board of Directors Demonstrate Professionalism 6 WFSCB Annual Report 2018 2