QUICK STATS
applications
1,940 plumbing
assessed and
approved
The Branch also delivered a number of key outcomes for
the 2015-16 financial year including:
Key outcomes delivered by the Building and Compliance
Branch for the 2015-16 financial year include:
• Delivery of Stage two of the ePlanning Project
which has resulted in mobile inspection capabilities
and ability to lodge development applications
electronically
• Continuing application of the Building Certification
Service Improvement Implementation Plan – secondyear program – developed through participation in the
Service Delivery Integration Project initiative
• The conduct of 127 pre-lodgement meetings
• Determination of 97 per cent of Building Siting
Discretion applications within 20 days
• Facilitation of the delivery of 1862 approved lots and
1189 new lots throughout the Toowoomba Region
• 87 per cent of Material Change of Use (MCU)
applications were determined within statutory
timeframes (154 MCU applications determined)
• 1,940 plumbing applications assessed and approved
• 98 per cent of Operational Works (OW) applications
were determined within statutory timeframes (197 OW
applications determined)
• 86 per cent of Reconfiguring of Lot (ROL) applications
were determined within statutory timeframes (131 ROL
applications were determined).
Our Technical Advice officers responded to:
• 4,178 enquiries
• 572 Customer Requests.
Building and Compliance
The Building and Compliance branch provide information,
advice and approvals to the development industry
and general public. Made up of three functional areas
including Building Certification, Plumbing and Drainage
and Development Compliance, the branch is responsible
for the protection of the region’s amenity and safety in
respect to building and development compliance.
Inspection Activity
2014-15
2015-16
Building (certification) inspections
1,120
837
Plumbing inspections
5,188
6,241
Customer requests (compliance
inspections)
4,572
4,821
10,880
11,899
TOTAL
59
• An average of 8.9 days taken to determine siting
discretions
• 1,440 compliance responses investigated
• Determination of 99.5 per cent of Plumbing
Applications within 20 days
• An average of 3.8 days taken to determine plumbing
applications.
Strategic Planning and Economic
Development branch
Council is actively working towards economic prosperity
by promoting the region to new residents, potential
business enterprises and potential investors. The aim
of economic growth is to bring about a more diverse
economy, improved services, greater employment
prospects and a more liveable community.
The Strategic Planning and Economic Development
(SPED) branch produces strategies and policies that
inform Council’s forward-planning initiatives, which
facilitate an improved quality of life for the Toowoomba
Region. The branch also prepare the statutory guidelines
for planning and development to accommodate growth in
the Toowoomba Region.
The SPED branch regularly consults with government
agencies, local business, community group
representatives and residents to gain insight on how to
ensure the Toowoomba Region grows in a sustainable
way. With the protection and enhancement of the built,
rural and natural environments, Council can continue to
create sustainable opportunities for work and leisure.
TOOWOOMBA REGIONAL COUNCIL Annual Report 2015 - 2016
Our organisation CHAPTER 3
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