2012 UOW Library Annual Report 2012 | Page 20

Nanyang Polytechnic visit to UOW Library International Student Barometer Survey Results Supporting Communities In June, the Library hosted a visit from senior staff from Nanyang Polytechic, Singapore. The delegates visited the UOW Library as part of a national tour of best practice organisations throughout Australia. UOW staff delivered presentations on topics including: The annual International Student Barometer Survey provides insight to the international student experience. The Library continued to be rated highly, particularly in comparison with national and global benchmarks. Fundraising efforts were directed to the Indigo Foundation. The Indigo foundation is an independent community development organisation supporting domestic and international aid projects focusing on health and education in Afghanistan, India, Indonesia, Solomon Islands, Congo, Uganda and Australia. Funds raised totaled $1,454.25. • • • • • • • The UOW brand and voice Student conversion International student programs and engagement Peer support programs Work integrated learning and careers services Library online tutorials and assessment Orientation and beyond Staff contributions enabled the purchase of books and DVDs for students at the School of St Jude, Arusha, Tanzania whose librarian is Helen Mandl a former Associate Librarian of UOW. International Student satisfaction with Library 92.00%   91.30%   91.20%   91.00%   90.60%   90.00%   88.70%   % Satisfied 89.00%   88.00%   87.60%   87.40%   87.00%   Letter to former Associate Librarian of UOW, Helen Mandl, from students at school of St Jude. 86.00%   85.00%   Physical  Library   Global  ISB   Nanyang Polytechnic representatives presenting an overview of their quality management regime. 16 Staff were encouraged to participate in volunteering activities with over 75 hours directed to supporting the Lifeline Book Fair and Landcare. Online  Library   Australia  ISB   UOW  ISB   Students from St Jude, Arusha, Tanzania holding books purchased with UOW Library donated funds. 17