2012 Annual Report--Virginia Sexual & Domestic Violence Action Alliance Published August 2013 | Page 6

ENGAGE stakeholders, members and the public in the vision and mission of the Action Alliance through strategic and effective communication. Staff liaisons! We developed a new mechanism this year for providing intensive support to each member Sexual and/or Domestic Violence Agency by assigning members of the Advocacy and Member Support Team as staff liaisons to each agency. Each staff member developed and maintained a relationship with staff at their assigned agency and conducted site visits with 85% of the assigned agencies in addition to providing support via telephone and email. This new strategy has been mutually beneficial: feedback from our member agencies has been exceedingly positive, and we have a clearer idea of both the needs of our member agencies, and of the great work they’re doing. Online shopping cart We envision a Commonwealth where everybody knows our name and they’re always glad we came. The Action Alliance develops and distributes resource materials (brochures, pamphlets, and other items) for use by Sexual and Domestic Violence Agencies and other professionals. In 2012, the Action Alliance developed and launched a new online ordering process for resources through the Action Alliance website. Professionals across Virginia ordered more than 14,300 resource materials through our new online shopping cart! Professionals are now able to order resources through the online shopping cart and request a “personalization” option to add their contact information to the brochures they order. This has streamlined the ordering and distribution process enormously. In the first year, we processed orders for 14,300 resource materials (mostly survivor brochures and booklets). Wow! 2012 ANNUAL REPORT VIRGINIA SEXUAL & DOMESTIC VIOLENCE ACTION ALLIANCE WWW.VSDVALLIANCE.ORG