Operations
STARS for Stars
Omnia Café Ipswich was recently awarded a five star food rating
under the Ipswich City Council’s Eat Safe program for food and
beverage providers. A significant amount of work went into
achieving this top rating; several months of process review,
documentation and data collection.
This is a fantastic outcome, and to provide some context; out
of the approximately 480 businesses participating, only 12 were
awarded this top rating.
As acknowledgement of this
great achievement, Kellie
and Megan were awarded a
voucher via the USQ corporate
recognition program (STARS).
It was however, difficult
getting Kellie and Megan to
stop long enough to have a
cuppa and accept the STARS
voucher.
IPSWICH
L-R: Kellie Watson and Megan Christensen
LET YOUR STARS SHINE
Food safety rating display materials guide
New Omnia Bookshop/
Café space at Ipswich
Fit-out of the new consolidated bookshop/café space at
USQ Ipswich is now complete. Customer feedback has been
overwhelmingly positive regarding the enhancements to the
space and outdoor seating areas.
Feedback Kiosks
Omnia bookshop – Ipswich
Reminder
The inter-campus shuttle bus service will pause from
In recent months, feedback kiosks have been installed at all
close of business on Friday, 14 December 2018 and
campuses allowing customers to provide simple feedback in
resume on Monday, 7 January 2019. Staff wishing to
us online: beverage experience. These are a
relation to their food Join and/or
travel between campuses during this period should use
Ipswich.qld.gov.au
permanent initiative for all food and beverage locations at
USQ.
the USQ pool vehicle system, which will continue to
To date, more than 2500 customers have completed the
operate as normal.
survey providing real time data to inform initiatives, successes
and opportunities for improvement.
Inter-Campus Shuttle –
Plainland Bus Stop
The USQ shuttle bus service is trialling a scheduled stop at
Plainland on all routes for a 12 month period to December 2019.
We hope this service will be of particular benefit to students
participating in USQ programs from the Lockyer Valley.
Wishing you all the
best in the festive
season from the whole
Operations Team.
Nathan Jones
Director (Property and Operations)
CAMPUS SERVICES NEWSLETTER
7